Zaplox, provider of mobile key solutions for the hospitality industry, has appointed Richard Svensson senior manager commercial services. Svensson has extensive experience within the international hospitality industry, having spent more than 10 years in management positions at hotels on multiple continents, most recently as assistant operations manager at BurjAl Arab in Dubai. Commenting on his appointment, Svensson hope, “my broad experience in hotel operations, food and beverage, sales and culinary, as well as in recruitment, with a focus on guest satisfaction and operational efficiency, will add significant value to Zaplox, and I am eager to meet and exceed their customer expectations.”