Hard Rock Hotel Shenzhen announces the appointment of Ben Ou as Director of Operations, joining from his most recent position as director of food and beverage with Fairmont Chengdu.

In his new capacity, Ben will oversee the day-to-day management of the room division, Rock Shop®, banquet & catering, in addition to the four restaurants and bars of the 258-room hotel, including the signature Hard Rock Cafe, all-day dining restaurant Sessions, GMT+8 lobby bar, and M.C. FRIDA roof-top chill out lounge. Ben is also responsible for creating the music-centric Hard Rock vibe and experience for modern travelers who are seeking a reprieve from traditional accommodations.

Bringing over 12 years of extensive experience in the hospitality operations, Ben launched his career in 2005 as a trainee at Restaurant du Cerf in Cossonay, Switzerland, followed by a stint in InterContinental Hotel New Orleans in Louisiana, USA as an assistant food and beverage outlet manager. Ben moved to China to further his skills with the InterContinental properties in Shenzhen and Foshan, before accepting the director role at Pullman Xiamen Powerlong and Four Seasons Hotel Guangzhou. In 2016, Ben returned to the international cradle of hospitality, Switzerland, to join Viking Cruises as a project manager.