A leading provider of innovative hospitality technology solutions, FCS Computer Systems (FCS) has appointed Mansoor Khan as senior director of sales & channels to lead the company’s expansion in the Middle East and Africa, where demand for FCS’ integrated hospitality suite is growing at an incredible rate.
“We are thrilled to welcome Mansoor to FCS, as he brings with him a wealth of international experience and expertise in hospitality technology. The hospitality sector in the MEA region is setting the pace for innovation, which has generated high demand for our comprehensive new suite of tools and solutions. By providing a unique platform for optimization and cross departmental communication, FCS enables hotels to have greater focus on their guests,” says Pascale S. Chatelain, vice-president global sales, marketing and channels.
FCS’ advanced, state-of-the-art, logic-driven technology empowers hotel staff to streamline processes and operations, improve productivity, increase efficiency, and save time and money, while improving guest interaction, service and satisfaction.
“Today, providing our guests with outstanding customer service is essential to building loyalty and long-lasting relationships, because guest service helps us create great advocates for our hotel. FCS has helped us build that loyal bond between our guests and the Wyndham hotel brand, with their innovative Housekeeping and Engineering applications – equipping us with better control and efficient monitoring,” adds Atul Gupta, regional director IT for Middle East & Africa, Wyndham Hotel Group.
Mansoor Khan, an accomplished business development strategist, has worked in Europe, America and the Middle East for over 20 years, with technology companies such as Infor, Al Futtaim Technologies, Oasys Infotech and Key Information Technology. Mansoor will work closely with FCS’ regional clients to assist in leveraging FCS solutions to produce sustainable and profitable results.
Commenting on his appointment, Mansoor says, “I am very excited to be joining FCS at a time when demand for our solutions is higher than ever, with more and more hoteliers realizing the benefits of automated processes that lead to performance optimization. I look forward to working with our clients to identify solutions that enhance results and further improve revenue streams.”