Developing the Employee Experience

The ‘millennial’ influence on the work space is growing. Digitalisation is bringing in increasing transparency and employees are expecting a more engaging and enjoyable...

Recruitment Challenges

What are the challenges facing the hospitality industry today? Donald Gasper talks to some of the recruiters. Challenges in recruitment have been an ongoing topic...
Summer-Olympics-Tokyo

Building Boom

Budget properties flood the market in run-up to 2020 Tokyo Olympics, writes Michael Taylor. Japan is in the throes of a building boom as both domestic...

Elephant in the (treatment) room

Spa and wellness has been one of the biggest growth areas in hospitality over the past 10 years, but is this rapid success partly...

Soft skills and why they matter

According to a recent Deloitte Access Economics report, two in three jobs will rely on soft skills by 2030, as automation and artificial intelligence...

Addressing the talent challenge

Aggressive expansion in Asia has left the hospitality and tourism industry battling with a severe talent shortage at all levels, especially in management and...
Aspire-Butlers

We don’t need no education …

STANDFIRST? Gen Y is here to save hospitality. But can training instill a traditional work ethic – and loyalty – into this decidedly modern workforce? James...

Q&A with the General Manager of Oakwood Premier OUE Singapore

What are the challenges facing the serviced apartment industry? Manpower has always been a key challenge facing the industry. When we were first starting...
Green-Technology

Going Green

'Going Green' is still a top issue for hotels and guests but it is not without its challenges. But despite associated costs, the industry...

Learning Curve

Almost impossible to avoid mentioning in the same sentence, technology and Gen Y represent some of the greatest changes going on in hospitality. To...

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