Aspire-Butlers

We don’t need no education …

STANDFIRST? Gen Y is here to save hospitality. But can training instill a traditional work ethic – and loyalty – into this decidedly modern workforce? James...

Q&A with the General Manager of Oakwood Premier OUE Singapore

What are the challenges facing the serviced apartment industry? Manpower has always been a key challenge facing the industry. When we were first starting...
Green-Technology

Going Green

'Going Green' is still a top issue for hotels and guests but it is not without its challenges. But despite associated costs, the industry...

Learning Curve

Almost impossible to avoid mentioning in the same sentence, technology and Gen Y represent some of the greatest changes going on in hospitality. To...

Getting the right message across

It can be tough to stand out in a sea of competitors. How do you craft the perfect custom blend of message and motivation...

Going Green

'Going Green' is still a top issue for hotels and guests but it is not without its challenges. But despite associated costs, the industry...

Whimsy winner

Off the beaten track and just waiting to be discovered, many consider JW Marriott’s latest venture in Vietnam a design masterpiece. Zara Horner reports. Over...

Recipe for Engagement

Restaurants and hotels say that improving guest loyalty has been a top priority in 2017. How can technology help and what are the latest...

Hospitality Training in Cambodia

Shinta Mani Foundation in Cambodia has commenced its Hospitality Training School for year 2018 with an intake of 27 students. The highest number they...

Ripping up the recruitment rulebook

In spite of the countless innovations in the hospitality industry the most crucial interaction is the human one, writes James Stephen. But do educators,...

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