Mining guest data for enhanced experience

SevenRooms, a data-driven operations, marketing and guest engagement platform used by restaurant, hotel food and beverage (F&B), nightlife and entertainment operators in more than...

What next for CRS?

Guest behaviour and booking habits have seen a change thanks to artificial intelligence and mobile usage making it incumbent on the hotels to have...

Artificial Intelligence Transforming Hospitality Industry

When it comes to utilising artificial intelligence (AI), the hotel industry used to lag behind the times. However, that is no longer the case,...

Cybersecurity and PMS

In one of the biggest corporate data breaches in history that has left the hospitality reeling, Marriott International announced last November it had discovered...

POS: From Point of Sale to Point of Service

As margins get tighter in the food and beverage industry, successful operators need point of sale (POS) systems to do much more. Donald Gasper...

Connected Stay

InterContinental Shenzhen, Shenzhen Telecom and Huawei signed a strategic cooperation agreement to create the world’s first 5G smart hotel. By introducing the hotel industry’s...

Why Blockchain?

The introduction of blockchain technology is expected to revolutionise global travel and tourism. What are its current and future uses in the hospitality industry?...

Meet the Beekeeper

Technology 4 Hotels, a leading technology provider to the hospitality industry, has been appointed as the Australian Hospitality channel partner for Beekeeper. Beekeeper is...

Locus Chain to Introduce Blockchain-backed Payment to the Indian Tourism Industry

Singapore-headquartered Locus Chain Foundation has signed a strategic partnership agreement with Let’s Fly Free, a leading innovative travel and tourism company in India for...

Head in the Cloud

Hoteliers expect to invest more in cloud computing technology that is revolutionising the way hoteliers and restaurateurs run their businesses and interact with their customers. Donald Gasper...

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Issue of December 2018