Transition to the Cloud
Hoteliers have often had to deal with legacy computer systems at different stages of their life cycle, with rigid and outdated functionality. The cloud...
Strategic e-commerce solutions
Kintetsu Miyako Hotels International, one of the leading hotel groups in Japan, has signed an agreement with D-EDGE Hospitality Solutions, a cloud-based e-commerce solutions...
Saving Face
Online Reputation Managers help businesses stay on top of what customers are saying about them. Some of these tools help businesses directly address the...
Mining guest data for enhanced experience
SevenRooms, a data-driven operations, marketing and guest engagement platform used by restaurant, hotel food and beverage (F&B), nightlife and entertainment operators in more than...
What next for CRS?
Guest behaviour and booking habits have seen a change thanks to artificial intelligence and mobile usage making it incumbent on the hotels to have...
Artificial Intelligence Transforming Hospitality Industry
When it comes to utilising artificial intelligence (AI), the hotel industry used to lag behind the times. However, that is no longer the case,...
Cybersecurity and PMS
In one of the biggest corporate data breaches in history that has left the hospitality reeling, Marriott International announced last November it had discovered...
POS: From Point of Sale to Point of Service
As margins get tighter in the food and beverage industry, successful operators need point of sale (POS) systems to do much more. Donald Gasper...
Connected Stay
InterContinental Shenzhen, Shenzhen Telecom and Huawei signed a strategic cooperation agreement to create the world’s first 5G smart hotel.
By introducing the hotel industry’s...
Why Blockchain?
The introduction of blockchain technology is expected to revolutionise global travel and tourism. What are its current and future uses in the hospitality industry?...