Tags Hospitality

Tag: hospitality

CLOUD

Transition to the Cloud

Hoteliers have often had to deal with legacy computer systems at different stages of their life cycle, with rigid and outdated functionality. The cloud...

Marketing automation – large-scale personalised customer service

Marketing automation has become popular in recent years: Personalised messages tailored to a person’s needs and interests are helping build stronger relationships which could...
HotelsHR

Now Hiring!

As the hospitality industry grows there is a dearth of qualified candidates for certain departments. Donald Gasper asks what can be done to meet...
Airports-Vietnam

Indochina takes off!

Airports hold the key to the region’s continued tourism growth, Michael Taylor writes. Vietnam has registered three straight years of strong growth in tourism arrivals,...
3-Klaus_Kohlmayr

Why Blockchain?

The introduction of blockchain technology is expected to revolutionise global travel and tourism. What are its current and future uses in the hospitality industry?...

Incredible India!

Spiritual and medical tourism boost Indian growth, Michael Taylor writes. India’s tourism and hospitality industries are booming, fuelled by growing demand in two niche markets:...

Elephant in the (treatment) room

Spa and wellness has been one of the biggest growth areas in hospitality over the past 10 years, but is this rapid success partly...

Better late than never!

Delayed transport links to benefit hospitality sector, Michael Taylor writes. Two long-awaited infrastructural projects are set to be completed later this year, and they should...

Addressing the talent challenge

Aggressive expansion in Asia has left the hospitality and tourism industry battling with a severe talent shortage at all levels, especially in management and...
Aspire-Butlers

We don’t need no education …

STANDFIRST? Gen Y is here to save hospitality. But can training instill a traditional work ethic – and loyalty – into this decidedly modern workforce? James...

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