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Coming up Roses

  It's a Rosemantic Summer in Hong Kong HABITŪ’s chic Italian-style neighbourhood boutique cafès are celebrating their annual ‘Rosemantic Summer’ with new rose-themed handcrafted beverages and desserts, workshops...

FINDING YOUR IDEAL PMS

Donald Gasper takes a look at the latest in property management systems (PMS) and how to identify the best one for your property  OVER the past few years, there have...

In the era of COVID19 Kempinski Hotels get Creative

From an online wedding salon to virtual real-time hotel tours and cosmetic tutorials, the hotel chain explores the possibilities in the era of curtailed...
FHA

FHA-HoReCa takes a deep dive into hospitality experiential trends in Asia

In the latest FHA Insider Special report ‘Experiential trends in hospitality: Behind the scenes’ published by FHA-HoReCa, industry experts shared their insights on what makes...
Ocean-Pool-Villa-Suite

Going Green

'Going Green' is still a top issue for hotels and guests but it is not without its challenges. And despite the associated costs, the industry...
CLOUD

Transition to the Cloud

Hoteliers have often had to deal with legacy computer systems at different stages of their life cycle, with rigid and outdated functionality. The cloud...

Marketing automation – large-scale personalised customer service

Marketing automation has become popular in recent years: Personalised messages tailored to a person’s needs and interests are helping build stronger relationships which could...
HotelsHR

Now Hiring!

As the hospitality industry grows there is a dearth of qualified candidates for certain departments. Donald Gasper asks what can be done to meet...
Airports-Vietnam

Indochina takes off!

Airports hold the key to the region’s continued tourism growth, Michael Taylor writes. Vietnam has registered three straight years of strong growth in tourism arrivals,...
3-Klaus_Kohlmayr

Why Blockchain?

The introduction of blockchain technology is expected to revolutionise global travel and tourism. What are its current and future uses in the hospitality industry?...
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