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Better late than never!

Delayed transport links to benefit hospitality sector, Michael Taylor writes. Two long-awaited infrastructural projects are set to be completed later this year, and they should...

Hotel ICON Reinvigorates Its Revenue with IDeaS G3 RMS

Hotel ICON is an award-winning luxury property housing 262 upmarket rooms. Located in the bustle and energy of Tsim Sha Tsui in Hong Kong,...

Better Safe than Sorry

Safety and security are a top priority for travellers. The competitive advantage of having in-room safes demonstrates that hotels are taking reasonable care, minimises...

Best in the Class

Customer Relations Management (CRM) has been current in the sphere of hospitality for nearly 20 years. What are the latest trends? Donald Gasper surveys...

The Robot Invasion

A recent study has found that hoteliers fear a future where their properties are operated by robots, yet at the same they time believe...

Iconic gold

Hong Kong's Hotel Icon's three-minute video “Ways to Wow” has been awarded the Pacific Asia Travel Association's (PATA) Gold Award 2016 in the Hotel Marketing category. The...
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